I want to change my address
To change any personal details, you have to be logged in.
Click on « My account » then log in (if not) and click on "My personal details".
I want to change my password
To change your password, you have to be logged in.
Click on « My account » then log in (if not) and click on " change password " to access modification.
I forgot my customer number
Your customer number is printed at the top of the order form below your address, or on the invoice.
If you have any issues, you can contact our customer services on 0844 481 2207* , Monday to Friday 10.00am to 7.00pm .
I cannot log in with my customer number starting by "9"
A customer number beginning with " 9 " is a temporary customer number.
Your permanent customer number will be allocated to you on your first order.
To place a first order, you need to create an account.
If you have any login issues , please contact us by telephone on 0844 481 2207* , Monday to Friday 10.00am to 7.00pm .